In AU Gmail, if you see any legitimate messages from an @andrews.edu listserv delivered to your Spam folder, you can create a filter to ensure that no @andrews.edu emails are sent to your Spam folder:
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Select the "gear" in the upper-right and click Settings
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Select the Filters settings from the menu at the top
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Select Create a new filter at the bottom of the page
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Enter andrews.edu in From and click Create filter with this search
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Select Never send it to Spam
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Select Also apply filter to matching conversations
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Select Create filter
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A message will appear that says “Your filter was created.”